Overall, this buying experience went smoothly. I agreed to most numbers by phone and went in to clarify a few small details. I met the owner and we went back and forth about price face to face, which I value. The feeling of watching a salesman go to their manager behind a closed door, or the famous clear glass is not customer friendly, so I was glad to see this dealership doesn't deal like that. The finance manager, Doug, explained everything well and the signing process was quick. I wasn't pressured to buy warranties I didn't need, which is something very common with most dealers. Unfortunately, I had mentioned to the salesman the new truck had a shake in the steering wheel. He assured me it would drive out in a few miles, but if it didn't they would take care of it. The shake didn't drive out, the back up camera and screen didn't work properly, and there were scratches in the steering wheel keys and dashboard. The service department kept my new truck from Monday to late Thursday replacing the entire navigation/backup screen, replaced the radio, replaced plastic pieces on the dash to fix the scratches, replaced a front tire to fix the shaking, and I have to take it back for someone to fix two other scratches on the dashboard. Overall this isn't the experience you'd expect with a brand new vehicle. Who do you blame though, the dealer or the manufacturer? Overall I'd buy from this dealer again, but would probably inspect the truck a lot more before signing the paperwork. The non-pushy atmosphere is one I prefer, plus the salesman was a trooper and kept me updated throughout the service issues. They seemed like honest people, which are words that don't normally go hand-in-hand with a car dealer.
100% honest and straight forward!!! Will definitely be my go to when it comes to car buying. They made purchasing a car easy and even accommodated us with my wife getting off close to their closing time. One of the few car lots left that actually care about their customers.
Ty is the most energetic & wonderful person I’ve dealt with So far. I bought a car & made a friend! I will recommend Ty & Sharp Motors to everyone!
Very pleased and comfortable with service. I highly recommend this place to purchase a car, truck, whatever you are looking for. They are very knowledgeable and friendly.
I really enjoy coming into the dealership, because the staff is very friendly and welcoming. Highly recommend this Service department for all your service needs.
Our experience was excellent. Our new Ford F150 that we ordered was ready for pickup when we arrived, Trade amount was great and the processing time was expedient.
Friendly courteous manner. Goes the extra mile to help. Hometown feeling. Would recommend. I am return customer for a reason. Works well with whole staff.
Geeat service and sales i don't have that much to say except nice dealership and service.would recommend to family and froends in rhe future.
We always receive great service at Sharp. Gary is awesome. I can leave it with them and they will drop me off at work and bring it to me when it's finished
The ataff was very freindly and helpful. The car was cleaned and gassed up for us. Will definitely do business with them again and recommend to others.
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